Vinted Shoppers Voice Displeasure Regarding Size Changes
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying every member regarding the update.
Online Platforms Reaction
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted due to the recalibration.
Vinted explained the new system was more in line with similar services.
The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.
Size Classification Changes
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
